Common Errors

If you encounter issues during setup or operation, check the categories below for potential causes.

1. Installer Does Not Start

  • •Blank page or installer screen not loading
  • •Redirect loop when opening the domain

2. Server Requirement Failed

  • •Missing PHP extensions
  • •Unsupported PHP version

3. Database Connection Error

  • •Incorrect database credentials
  • •Database host or port mismatch

4. Product Key Verification Failed

  • •Invalid or incorrect product key
  • •Internet connection issue during validation

5. Migration Failed

  • •Database permission issues
  • •Insufficient server memory or timeout

6. Admin Panel Not Accessible

  • •404 or 500 error on admin URL
  • •White screen after login

7. Mobile App Not Connecting to API

  • •API base URL not configured correctly
  • •Server SSL or CORS issue

8. Push Notifications Not Working

  • •Firebase configuration missing or incorrect
  • •Invalid notification keys

9. Payment Gateway Not Working

  • •Incorrect gateway credentials
  • •Gateway disabled from admin panel